What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, fill out a form or respond to a survey.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information etc.
The type of information that we collect and retain depends upon your interaction with our site. Here is a brief overview of the two main types of interactions.
Information You Give Us – We collect the personally identifiable information you provide to us when registering for a user account. This will include your full contact details including your name and address. You have the final decision on whether to proceed with any activity that requests personal information. However, if you do not wish to provide the information needed for a user account or transaction, you may not be able to complete it.
Information Collected and Stored Automatically – When you interact with the EziVoucher web site, we may maintain a record of the following types of information:
Your Internet Protocol (“IP”) address or other technical information such as a referring web site or the path you took to access the EziVoucher website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.
The amount of times each User has visited the web site and the amount of completed orders that User has made
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To respond to your request
(Your information helps us to better respond to your individual needs.)
• To improve our website
(We continually strive to improve our website offerings based on the information and feedback we receive from you.)
• To improve customer service
(Your information helps us to more effectively respond to your customer service requests and support needs.)
• To process transactions/ purchase
(Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
• To send periodic emails
(The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.)
• To send gift cards
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
• E-mail, Feedback and Forum Facilities
• To Keeping our records accurate
(We aim to keep our information about you as accurate as possible..We will keep records of any transactions you enter into on this website. This is so that we can respond to any requirement/query. We will keep other information about you if it is necessary for us to do so to comply with the law.)
How do we protect your information?
We know that your privacy is very important to you and that you take the security of your personal information seriously.
We've implemented technology and security policies, rules and measures to protect the
personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss.
We will take all reasonable steps to protect your personal information, but data can never be guaranteed 100% secure. Please note that we will not be liable for any breach of security
unless we have been negligent.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Secure Sockets Layer (SSL) is software to encrypt information you provide to us for purchasing of our products or services. Only the last five digits of your credit card numbers will be revealed during order confirmation. Of course, the entire credit card number will be transmitted to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link in EziVoucher website.
After a transaction, your payment gateway information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 90 days.
Yes .A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows. Cookies record information about your online preferences and allow us to tailor the websites to your interests.
Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be
able to take full advantage of all of EziVoucher's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
EziVoucher website uses Google Analytics to help analyse how users use the site. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address)
is transmitted to Google. This information is then used to evaluate visitor's use of the
website and to compile statistical reports on website activity for EziVoucher.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you do not want a Cookie to be stored on your hard drive you should select the appropriate options on your web-browser. Please refer to your web-browser provider or system user guide for detailed information on disabling cookies. Please be aware that disabling cookies may prevent the correct operation of some of our online services to you. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders with EziVoucher via email.
Do we disclose any information to outside parties?
The personal information we collect through our website will be used within the EziVoucher business operation. Your personal information will be used by trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Your information may be released when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. This includes exchanging information with third parties to protect against fraud and reduce payment risks.
Customer Information may be transferred if we reorganise our business and/or sell part of our business (Customer Information may be one of the business assets transferred to the purchaser).
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you do not want us to use your information for third party marketing purposes, please write to us via email.
We may from time to time use your personal information to send you information by telephone, fax, email or post about our company, our special offers and other
information that you may find useful. We may also telephone you to discuss quotations given via the website. If you do not wish to receive this information please contact us via email.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
The call maybe recorded for training and quality control to ensure that we continuously monitor and improve our customer service standards.
Terms and Conditions
Please also visit EziVoucher Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
This policy was last modified on 26.06.2010